THE CONTRACT

These conditions apply to all tours provided by the Golden Highlands Ltd registered no. 1816462, unless otherwise stated.

 

BOOKING AND PAYMENT

The tour price quoted on the website is subject to change without prior notice.  The Golden Highlands Tourism will confirm all prices before you book your holiday.  Your holiday dossier will indicate what is and what is not included in the tour price.  Flights are NOT included in the cost of the trips unless otherwise stated.

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Deposit: A deposit amounting to 20% (unless otherwise stated) of the total cost of the trip, together with a signed Booking Form, is needed to confirm the trip.  On selected trips, deposits are non-refundable.

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Final Payment: The balance is due a minimum of 90 days prior to your departure. For bookings made less than 90 days prior to your departure, payment is required in full.

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MINIMUM NUMBERS

On several tips there is a minimum number required for the trip to go ahead. If 90 days before the trip date the minimum number of bookings has not been achieved The Golden Highlands Tourism can cancel the trip. In this event any deposits will be returned to participants in full. It is therefore advisable not to book your flight until the trip has been 100 % confirmed at the 90 days cut off. If you book your flight before this date and the trip is subsequently cancelled, The Golden Highlands Tourism will not be liable for your flight expenses.

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ACCOMMODATION

We assume that people travelling on their own are prepared to share accommodation.  We try to arrange for single travellers to share with someone of the same sex, but cannot guarantee this.  Sometimes we have to change the rooming arrangements at the last minute.  If it is not possible to arrange a share with another guest, or if you would prefer a single room, you will usually have to pay a single supplement.

 

CANCELLATION

All cancellations should be made in writing and sent by email or to the registered office of The Golden Highlands Tourism at PO Box 2272 PC 111 Seeb, Oman.  Only upon receipt of the cancellation will the cancellation procedure be put into place.  On cancellations made outside 90 days all deposits are non-refundable, unless due to Minimum Numbers the trip is later cancelled by The Golden Highlands. Inside 90 days a charge of 100% of the cost of the trip will apply.  These cancellation conditions should be covered by your travel insurance. 

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INDEMNITY AND LIABILITY

Any geotourism trip is potentially hazardous and it is essential that all lawful directions and advice of the tour operator be followed.  The Golden Highlands and any tour company acting on its behalf, accept no responsibility for any illness, accident or loss whatsoever incurred in the course of the trip or for any expense from such illness, accident or loss.

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ALTERATION OF TOURS

The Golden Highlands Tourism and any tour company acting on its behalf, reserves the right to withdraw any feature of the trip or alter the itinerary, should local conditions necessitate.

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INSURANCE

It is a booking requirement that all travellers take out comprehensive travel insurance.  This should be done at the time your booking is confirmed and your deposit paid.  All clients should be fully insured against accident, all medical eventualities, repatriation, cancellation, curtailment and default.  The Golden Highlands Tourism or any tour company acting on its behalf cannot be held responsible for loss or damage to baggage and personal effects.  This should be covered by your travel insurance policy.

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LATE BOOKINGS

We will attempt to accommodate any late bookings, subject to a non refundable payment of Euro50 to cover expenses. Upon you booking the holiday this charge is deducted from the cost of your trip. 

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PASSPORT AND VISAS

It is the sole responsibility of the client to ensure that all passport and visa requirements are fulfilled prior to departure. Passports must have at least 6 month validity from the date of your RETURN and two spare blank pages for the entry stamp and preferably more if several countries are being visited.

Please check visa regulation with the royal Oman Police: http://www.rop.gov.om/english/dg_pr_visas_tourist.asp

 

HEALTH

Consult your doctor or pharmacist.  Medical travel records and required certificates must be brought with you.  All guests must understand that while a high level of fitness is not required, a measure of physical activity is involved in all Golden Highlands Tourism trips.  It is the responsibility of clients to advise us prior to departure of any specific medical conditions.  Some trips are at altitude.  If anti-malaria precautions must be taken, these are the sole responsibility of the client. 

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RESPONSIBILITY

Neither Golden Highlands Tourism nor any person acting for, through or on behalf of the Golden Highlands Tourism shall be liable for any loss or damage whatsoever arising from any cause whatsoever and without restricting the generality of the foregoing shall particularly not be responsible for loss or damage arising from any errors or omissions contained in these pages or any other literature, late or non-confirmation or acceptance of bookings, loss or damage caused by delays, sickness, injury or death, whether occasioned by negligence or not.

The person making any booking will, by the making of such booking, warrant that he or she has authority to enter into a contract on behalf of the other person/s included in such a booking and in the event of the failure of any or all of the other persons so included to make payment, the person making the booking shall by his/her submission of the booking form assume personal liability for the total price of all bookings made by him/her.

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PHOTOGRAPHY

The Golden Highlands Tourism reserves the right to use pictures taken on our trips which may contain your image. Golden Highlands Tourism owns the copyright to all pictures taken by them or on their behalf.

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TOUR COMPANIES

Some tour companies will demand that you agree to their terms and conditions as well as to the terms and conditions already listed above.  Their cancellation procedures may also alter.  In such a case their conditions will apply and supersedes the terms and conditions of Golden Highlands Tourism.